Privacy Policy

At krotvix, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment-related details (processed securely through trusted payment gateways)

b. Non-Personal Information

• Browser type
• Device information
• Cookies & usage data
• IP address
• Browsing behaviour on our website

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and promotional offers
• Improve website performance and user experience
• Provide customer support
• Prevent fraudulent activities
• Personalize your shopping experience

3. Sharing Your Information

We do not sell or trade your personal information.
We may share information only with:

• Trusted partners like payment gateways, courier services, and analytics tools
• Legal authorities if required by law
• Service providers who help us operate our business securely

All partners follow strict data protection standards.

4. Cookies

We use cookies to:

• Improve website speed
• Remember your preferences
• Analyze website traffic

You can choose to disable cookies in your browser settings.

5. Data Security

Your data is protected using industry-standard security measures.
We ensure safe transactions using secure payment partners and encrypted connections.

6. Your Rights

You can request to:

• Update your personal details
• Delete your account
• Unsubscribe from marketing emails

Contact us anytime at support@krotvix.in.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

8. Changes to This Privacy Policy

We may update this policy occasionally.
Any changes will be posted on this page with an updated date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:
 support@krotvix.in